You can claim for the damage to your e-scooter and any repair costs for getting your e-scooter roadworthy again. We will work with you and any preferred repairer to obtain details of the extent of the damage to your e-scooter and a full breakdown of the repair costs.

If your helmet has been damaged, you are entitled to claim for the replacement cost of your helmet. You are also entitled to make a claim in respect of any damage to your clothing and damage to other items – for example, laptops and mobile phones that you may have been carrying in a rucksack or an mp3 player and earphones that were damaged on impact.

What You Can Claim For

Is it worth 5 minutes of your time?

A quick phone call allows us to ask you a few questions about what happened to you and determine whether we can help. 

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